Import Service Specialists
Webster’s Import Service, located in Greensboro, NC, specializes in the maintenance and auto repair service of import cars, trucks, vans, and SUVs. Our goal is to provide the highest quality of auto repair and maintenance to customers in a professional and friendly environment. We strive every day to make that goal a reality.
Webster’s Import Service is a family owned and operated auto repair business with a state of the art shop which includes nine lift bays, a 4-wheel alignment rack, and the latest diagnostic scanners and equipment. Today’s vehicles are computerized and complex, so it makes sense to get your car serviced at an auto repair shop that employs experienced ASE Certified technicians who are familiar with the design and specifications of your unique vehicle. Just like the dealer, we can perform your factory scheduled maintenance (ie.30/60/90K) and oil changes that maintain your new car warranty. Along with our oil changes, we do with a 30-point courtesy check which is a great way for us to check your car over, keeping it in good running condition and PREVENTING UNNECESSARY REPAIRS!!
Webster’s Import Service is a certified NC State Inspection Station, doing both emission and safety inspections.
Building Relationships, Maintaining Vehicles
Every car owner should have a mechanic they can trust to provide excellent care. Did you know it’s important for foreign car owners to have a mechanic that specializes in imported cars? Foreign cars are designed differently than domestic ones, but you knew that when you bought yours, right? Since they’re different, they require unique treatment and servicing. Having a specialized mechanic with adequate experience can make a huge difference in how your vehicle performs.
Here at Webster’s Import Service, we create files for our clients that explain past services performed on vehicles and other important pieces of history we have working on their vehicles to avoid any confusion about repairs. This also allows us to tailor maintenance schedules to keep your car in great shape. We also know that it’s common for drivers to get their cars serviced and end up back in the shop with the same problem. We don’t stand for this type of service! It’s not that we don’t love seeing our customers, but we know that they have better things to do than come back for the same repair twice. We want to correctly diagnose and solve your issue the first time. We pride ourselves on our quality workmanship. To back our confidence, we offer a 3-year / 36,000-mile warranty on all of our parts and labor.
We believe that our quality customers deserve quality care for their quality vehicles, and we will provide just that. Let us exceed your expectations and get your vehicle running like it should. No car is too much of a challenge, and no problem will go unsolved. Come by Webster’s Import Service for the auto repair standards you deserve.
Consistently Voted Best Auto Repair in the Triad
We set the bar for quality import repair and service in the Triad area. At Webster’s Import Service, we strive to communicate openly at all phases of the auto repair or service, establishing a level of trust that keeps customers coming back to our shop. Over the years, a loyal customer base has led to countless referrals resulting in our number one source for new business.
Webster’s Import Service is a well established, award winning import repair shop in Greensboro, North Carolina. We are proud to have earned the Go Triad Reader’s Choice Award for “Best Auto Care Center” for 2014, 2015, 2016 and 2017. We also won the “2015 Torch Award for Best Marketplace Ethics,” presented annually by the Better Business Bureau to a small business in the Central Piedmont.
We encourage you to refer to our Reviews Page on this site and see the countless testimonials from our loyal customer base. We believe customer satisfaction is the most important part of our job. Please feel free to come by and meet the team and check out our shop at 306 Grumman Rd in Greensboro! You are welcome at Webster’s Import Service!
I was referred to Webster's because my mechanic doesn't work on German cars and we had a new car. I was so impressed with this place and so happy with our car service. They not only answer their phone in person, but they are so kind and attentive when you come in. They are busy but never acted like I was a burden. They got my car in and out and made several helpful suggestions. I was super encouraged by the atmosphere and just normal people not trying to squeeze money out of me. I would... Read More
Thanks so much for taking care of our cars also providing us Costco program discount. Jorge and Roger are very kind and helpful! Thanks so much
Without question, today's auto technicians require a great deal of training, experience, and technical skillset to keep you safe; operate efficiently and maintain value. I strongly recommend the professional service you will always get at Webster's.
Our 20-something daughter recently moved to the Greensboro-High Point area and needed to find a trustworthy auto shop. I took her VW Jetta to Webster's based on the positive reviews, and they lived up to expectations. I explained the situation that our daughter is 7 months pregnant and needs a car that she can depend on. The Jetta was running awful, engine revving up and down, all the dash lights were on, etc. They could've told me it needed thousands in repairs and I would not have been surp... Read More
I was greeted by the owner at the front desk. It was like talking to a old friend. I noticed he knew alot of his customers by first and last name. Nice waiting room with fast repairs. The technicians were happy to work there and was friendly as well. One of the best automotive repair experiences I've had in a while.
While at the dealership for oil change and inspection, was "advised" that the brake pads were in need of replacement at the tune of $1,600. So, called and spoke with Roger and was given a very reasonable estimate which I agreed for them to do the work. After dropping the car off, Roger calls me 30 minutes later to tell me I still have around 15,000 miles of wear left on my brakes and advised not to replace them at this time. This kind of honesty and very fair prices are qualities that can be... Read More
The Webster’s Team is wonderful! I dropped my car off to be inspected after I had gotten in a minor car wreck and every team member was just so nice and knowledgeable. Roger was one I spoke to on the phone a few times and he was always happy to answer my questions. Highly recommend!
I have come to Webster's for several years, first with an 04 Subaru Forester XT, and now with an 08 BMW X3. They have consistently provided with me honest and high quality service. If you don't need it, they won't recommend it. I have walked out of the shop without paying a dime before because they told me the truth about my vehicle and didn't charge me for the advice. If you have an import vehicle in the Greensboro/High Point/Winston Salem area, I wouldn't take it anywhere but Webster's.
Had variety of maintenance services done on both of my cars. Webster’s did a great job. Excellent front staff. Their shuttle service sure makes it easy to get your car needs completed.
I love going to Webster’s as I always feel that my car is so well taken care of! Feels brand new! They also have great customer service and even offer a shuttle if you need to get to and from work. Highly recommend! If you’re looking for a new mechanic, look no further!!!