Meet the Team

Roger Webster

Owner/Manager

Roger Webster is the owner and manager of Webster’s Import Service. Roger knows cars and loves his work. He began his career at Royal Volkswagen in High Point where he worked for 7 years and became a Master Volkswagen and Mazda Technician. Roger and his Father, Bob Webster established the business as a partnership in 1987, combining Roger’s technical training with Bob’s experience as a service manager. Roger enjoys his work and most importantly, the relationship with his customers. He sets a high standard for quality automotive service in a family-friendly oriented environment. His experience, knowledge and desire to meet the needs of our customers, have established an excellent reputation in the community for Webster’s Import Service.

Kathleen McCann Webster

Owner/Human Resources/Marketing

Kathleen became involved in the company early on doing marketing while continuing her full time career in public health. Through the years, her role has broadened to a full time position, managing human resources, marketing and customer service. Kathleen enjoys bringing a female perspective to the business and initiating new programs for customers and employees.

William Helms

Service Manager

In 2004, Will joined the team at Webster’s as a Service Technician specializing in Toyota service. Will has a long history in the auto industry learning by his Father’s side and advancing to become an ASE Master Technician. Will became the Service Manager at Webster’s in 2012 as the business grew in number of technicians and service of additional makes and models. Will excels in customer relations, educating customers about specific services for their vehicle. He is our go to expert for issues related to difficult diagnosis and locating hard to find parts.

Steve Styers

Shuttle Driver/Parts

Steve is a very important member of the team at Webster’s Import Service. He has been employed at Webster’s since 2004 managing our courtesy shuttle program, running parts and performing a variety of other duties. He is a pleasant face for Webster’s and has developed great relations with customers and vendors.

Rebecca Webster

Customer Relations /Human Resources /Marketing

Wes Flippin

Parts Manager

After serving five years of military service with the US Navy, Wes entered the automotive industry in 1992. He worked with Toyota and was promoted to Parts Manager in 1998. Wes joined Webster’s Import Service as Parts Manager in 2016. His years of experience, make Wes a real asset to the company. In his free time, Wes enjoys golf, yard-work and time with his wife, Erica and their boxer, Ellie Ray.

Jorge Mazo

Service Advisor

Jorge comes to Webster’s with a wealth of experience in the auto industry. Beginning in 1986, Jorge was employed by Honda. He transitioned to Toyota in 2002. In 2018, Jorge joined the team at Webster’s Import Service where he is employed as Service Advisor. Additionally, Jorge is fluent in Spanish which is an added service for our customers and employees. In his spare time, Jorge enjoys yardwork, walking his dog “Charlie” and cooking for his family.

James Cornell, III

Shop Foreman

James began his love of cars at age 15 when he rebuilt a ’67 Mustang in his backyard. There was no turning back! He has been employed at Webster’s Import Service for 12 years. Prior to employment at Webster’s, James worked with Nissan as a Master Technician. James is ASE certified (Automotive Service Excellence) and maintains his certification on an annual basis. Additional training and certification include; Complete Toyota Diagnosis 2017, Toyota/Lexus Engine Performance and Toyota Prius Hybrid and Toyota Hybrid Drive. James is Shop Foreman at Webster’s. He is unparalleled in his ability to repair and diagnose today’s high tech vehicles. In his free time, James enjoys the countryside, nature and motorcycles.